Contact
Contact
Questions about sizing, an order or care are best sent by email.
Questions, sizing and care
hello@souvera.com.auOrders and returns
orders@souvera.com.auQuestions
How do I find my size?
Use the size finder on any product page. Enter your height, your chest and the fit you prefer, and it suggests a size. The measurement chart lists garment chest, length and sleeve in centimetres, with AU sizes.
How long does delivery take?
Jackets ship from Melbourne in 2 to 3 weeks (placeholder). Shipping is free over $400, otherwise $15.
Can I return a jacket?
Yes, within 30 days, if it is unworn. Email orders@souvera.com.au with your order reference.
How do I look after leather?
Wipe with a dry cloth, condition once or twice a year, dry away from heat and store on a wide hanger. More in Our standard.
Where are the jackets made?
Origin is listed on each product page as [to confirm] until it is confirmed.
Can I pay in this demo?
No. The payment step is not active and no orders are taken. Checkout saves a demo order on this device only.